Last updated: September 19, 2025
This Privacy Policy explains how Green Herbs International LLC (“Green Herbs,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you interact with our website or otherwise engage with us. We are located at 4820 Everett Ave, Vernon, California 90058, and can be contacted by email at Office1@edproduce.com or by phone at (213) 624-0371.
We recognize the importance of protecting your personal information and we are committed to transparency. Because our operations are based in California and we serve customers nationwide, this Privacy Policy is designed to comply with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and the federal CAN-SPAM Act. It also reflects general U.S. standards of fair information practice.
1. Scope of this Policy
This Privacy Policy applies to personal information collected through our website and through offline methods directly connected to it, such as when you submit a request for a quote, communicate with us by email or phone, or otherwise provide your business contact details. It does not apply to information collected by unaffiliated third-party websites that may be linked from our site.
2. Information We Collect
Information You Provide Directly
Our website includes a lead form for requesting quotes. Through this form, we ask for and collect: your full name, email address, phone number, company name, position, and the purpose or reason for your inquiry. This information helps us respond to your request and evaluate your company’s needs.
If you contact us directly by email, telephone, or in person, we may also collect additional information necessary to handle your inquiry or to establish a business relationship, such as preferred delivery addresses, order details, or billing contacts.
Automatically Collected Information
When you visit our website, our servers automatically log certain information such as your Internet Protocol (IP) address, browser type and version, operating system, referring pages, pages visited, and the date and time of your visit. These logs are used to maintain the security and stability of the website and to understand usage patterns.
Categories of Personal Information under California Law
For residents of California, the information we collect may fall into the following categories defined under the CCPA/CPRA:
- Identifiers, such as your name, email address, and phone number.
- Professional or employment-related information, such as your company and position.
- Internet or other electronic network activity information, such as log files and browsing data.
- Commercial information, such as your history of inquiries or orders with us.
We do not intentionally collect sensitive personal information (such as social security numbers, precise geolocation, financial account details, or health data) through our website.
3. How We Use Personal Information
We use the information we collect for several business purposes:
- To respond to quote requests, inquiries, and customer service questions.
- To establish, manage, and maintain B2B commercial relationships, including processing purchase orders and servicing accounts.
- To operate, secure, and improve our website, including troubleshooting, data analysis, and usage monitoring.
- To comply with legal obligations, enforce agreements, and protect against fraud or misuse.
- To send communications about our products and services, in compliance with the federal CAN-SPAM Act. You may opt out of marketing communications at any time.
4. Cookies and Tracking Technologies
Our website may use cookies, which are small text files stored on your device, to facilitate basic site functions such as load balancing and security. At present, we do not use cookies for advertising or cross-site behavioral targeting. We may use privacy-respecting analytics tools to understand how visitors use the site. If in the future we add advertising or retargeting cookies that qualify as a “sale” or “sharing” of personal information under the CCPA/CPRA, we will update this Privacy Policy, provide a clear “Do Not Sell or Share My Personal Information” link, and honor Global Privacy Control (GPC) signals sent from your browser.
5. How We Disclose Information
We may disclose your information to third parties in the following circumstances:
- Service Providers: We share information with vendors that host our website, provide security, process emails, support analytics, or perform other business services on our behalf. These providers are contractually bound to use the data only for the services they perform.
- Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- Legal and Safety Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, investigate fraud, or protect the safety of individuals.
We do not sell your personal information for monetary value. If in the future our use of advertising technologies constitutes a “sale” or “sharing” under the CPRA, you will have the right to opt out.
6. Your California Privacy Rights
Rights under the CCPA/CPRA
If you are a California resident, you have the right to:
- Request to know the categories and specific pieces of personal information we have collected about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of the sale or sharing of personal information, if applicable.
- Limit the use and disclosure of Sensitive Personal Information (not currently collected).
- Be free from discrimination for exercising your privacy rights.
Exercising Your Rights
To exercise these rights, you may contact us by email at Office1@edproduce.com or call us at (213) 624-0371. We will verify your identity before fulfilling your request, and we will respond in accordance with CPRA timelines. You may also appoint an authorized agent to submit requests on your behalf, provided that you give us signed written permission.
Shine the Light Law
California Civil Code §1798.83, known as the “Shine the Light” law, gives residents the right to request information about the categories of personal information we share with third parties for their direct marketing purposes. At this time, we do not share information in this way. If you wish to make a request under this law, please email us at Office1@edproduce.com with “Shine the Light Request” in the subject line.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. Our website and services are directed to businesses and adults involved in purchasing fresh produce. If we become aware that we have collected information from a child under 13 without verified parental consent, we will delete it as required by the Children’s Online Privacy Protection Act (COPPA).
8. Data Retention
We retain quote requests, customer contact information, and related business records for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, maintain accurate accounting, and resolve disputes. When records are no longer needed, we securely delete or de-identify them.
9. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we process, including encryption in transit, access restrictions, and routine system updates. However, no method of storage or transmission over the Internet is completely secure, and we cannot guarantee absolute protection.
10. Your Choices
You are not required to provide personal information to browse most of our site. If you submit a quote request, you can choose what information to share. You may also opt out of marketing communications at any time by using the unsubscribe link provided in the email or by contacting us directly.
12. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of the page. Material changes will take effect on the date they are posted. We encourage you to review this Privacy Policy periodically to stay informed.
13. Contact Us
If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us:
Green Herbs International LLC
4820 Everett Ave
Vernon, CA 90058
Phone: (213) 624-0371
Email: Office1@edproduce.com